> 14.5. Class Action Waiver.
> YOU AND THE SONY ENTITY WITH WHICH YOU HAVE A DISPUTE AGREE THAT ARBITRATION WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION [...]
> Regardless, these sorts of things have been fought before, over and over.
I'm no lawyer, but IMHO they probably will reply that Sony has indeed violated CA. AB 2426 (effective since 01-jan-2025) and that Sony illegally tried to restrict customer rights in the first place, as per McGill v. Citibank https://law.justia.com/cases/california/supreme-court/2017/s...
Carrot: Free vacations? Merch? Benefits ...
Stick: Scared because taking actions against the Buy (aka you own nothing) is paramount to going in a fight with a entire industry.